===== Social Media Search ===== ===== Introduction ===== There are several cyber security risks associated with using social media for employees, including: * Phishing scams and malicious links * Leaking sensitive information * Unauthorized access to corporate accounts * Social engineering attacks * Spread of malware * Loss of productivity * Spoofing, BEC Attacks * Reputation damage to the company. ===== Why is it bad for anyone to expose too much information on social media? ===== Exposing too much information on social media can lead to several security and privacy risks, including: * Identity theft: Personal information such as full name, address, birthdate, and other identifying details can be used to steal someone's identity. * Scams and fraud: Scammers and hackers can use personal information obtained from social media profiles to carry out phishing scams and other fraudulent activities. * Loss of control over personal information: Social media companies can use or sell personal information, and it can be accessed by third-party advertisers or hackers. * Decreased privacy: Once information is posted on social media, it is no longer under the control of the user and can be seen by anyone, including employers, friends, and even strangers. * Negative impact on reputation: Posting inappropriate or sensitive information on social media can harm a person's reputation and professional standing. In short, limiting the amount of personal information shared on social media can help protect one's security, privacy, and reputation. ===== How does social media monitoring work in Kaduu? ===== On the dashboard you can search social networks in live mode. Currently only Twitter, Youtube and Reddit are supported. It may take up to a few minutes to get the results, as we will be requesting external services. {{::socialmedia.png?900|}} You can search for any text string in real-time mode and get the according preview for your search: {{::socialmedia2.png?900|}} ===== What can you look for? ===== You could setup alerts for exposed people in your organisation like the CEO's name or CFO. This way you would detect if anyone sets up a spoofed profile or tries to damage the organisation's reputation. ===== Automatic Text Analysis ===== By using special search operators, you can have the text analyzed. For example, if you search for "sbb.ch :(" it will only display negative social media posts related to the search term: {{:socialmedia3.png?900|}} You find more search operators below: ===== Details Search Operators ===== ^ Field Name ^ Description | | data leak @company | Creation date & time. | | "data leak" | Search posts containing both data and leak words and mentioning the @company Twitter account. | | urgent #leak | Search posts containing the urgent word and marked with the #leak hashtag. | | data from:elonmusk | Search posts containing the data word and posted from @elonmusk account. | | breach filter:links | Search posts containing the breach word and an external link. | | love OR hate | Containing either "love" or "hate" (or both). | | beer -root | Containing "beer" but not "root". | | #haiku | Containing the hashtag "haiku". | | list:NASA/astronauts-in-space-now | Sent from a Twitter account in the NASA list astronauts-in-space-now | | to:NASA | A Tweet authored in reply to Twitter account "NASA". | | @NASA | Mentioning Twitter account "NASA". | | politics filter:safe | Containing "politics" with Tweets marked as potentially sensitive removed. | | puppy filter:media | Containing "puppy" and an image or video. | | puppy filter:native_video | Containing "puppy" and an uploaded video, Amplify video, Periscope, or Vine. | | puppy filter:images | Containing "puppy" and links identified as photos, including third parties such as Instagram. | | puppy filter:twimg | Containing "puppy" and a pic.twitter.com link representing one or more photos. | | hilarious filter:links | Containing "hilarious" and linking to URL. | | puppy url:amazon | Containing "puppy" and a URL with the word “amazon” anywhere within it. | | movie -scary :) | Containing "movie", but not "scary", and with a positive attitude. | | flight :( | Containing "flight" and with a negative attitude. | | traffic ? | Containing "traffic" and asking a question. |